Instant customer conversations, accurate and aligned with your business.
See how incoming inquiries on Social Channels are answered accurately using your verified business information.
Active now
Hi there, what are your opening hours on Friday and where are you located?
Hello Alex, we are open this Friday from 10:00 AM to 10:00 PM. We are located downtown on Main Street, and walk-ins are always welcome.
Great, do you have dedicated customer parking available nearby?
Yes! Complimentary customer parking is available right behind our building.
Zajels checks your uploaded business documents and replies with accurate details immediately, even outside standard business hours.
From uploading your first business document to answering customers automatically, everything is straightforward, verified, and completely under your control.
Step One
Add your existing business guides in PDF, text, or image format. Zajels reads and organizes the facts without requiring manual setup.
Follow the journey of a single customer message as it gets understood, verified, and answered automatically.
Incoming Message
A customer reaches out via direct message or chat asking a specific question regarding your products, opening hours, or pricing.
Participant
Alex Rivers (@alex.rivers)
Message Content
Hello, do you have gluten free pastries available for pickup tomorrow morning?
Manage customer inquiries and reviews across Social Channels and Google Business Profile with verified, grounded automation.
Provide instant, accurate responses to customer direct messages around the clock using verified business details.
Key Capabilities:
Transform your Facebook business page into an automated customer support hub with zero delayed messages.
Key Capabilities:
Monitor and respond to customer reviews on Google Business Profile with brand-aligned answers grounded in your business facts.
Key Capabilities:
Upload your menus, pricing sheets, product catalogs, and policy guides. Zajels grounds every response in verified business facts.
Key Capabilities:
Maintain complete oversight across all active conversations. Step in seamlessly whenever personal human intervention is required.
Key Capabilities:
Track resolution rates, response times, review ratings, and conversation trends across all connected platforms in real time.
Key Capabilities:
Zajels is engineered with dedicated data isolation, testing safeguards, and complete audit visibility for serious businesses.
Your uploaded documents, customer messages, and account settings are securely partitioned and never accessible by other businesses.
Review and evaluate AI answers internally before turning on live automated replies for your customers.
Every single automated reply is logged with exact timestamps and source document references for complete accountability.
Built following official API standards for Social Channels to ensure reliable message delivery 24/7.
Start for free or scale with Pro.
Test Zajels on your primary channel and accelerate your customer replies immediately.
Included Features:
Stay connected across 5 social accounts while Zajels handles unlimited customer messages.
Included Features:
Connect your Social Channels in two minutes and provide your customers with instant, verified replies 24/7.
No credit card required. Free plan available forever.